Order Confirmation & Shipping Tracking Emails
Didn't get an email notification from us?
- Double-check your submitted email address for any typographical errors including spaces at the end.
- If you are using a Comcast, Gmail, Yahoo, or AOL email service/address, please add our contact email address "customer_service@oakridgehobbies.com" to your account contacts list so that your host accepts our emails.
- Check your spam folder for Order Confirmation and Shipping Tracking Confirmation emails, USPS UPS FEDEX Indicia Shipment Tracking emails, Lost Password emails, New Account Confirmation emails, Gift Card Confirmation emails and any other correspondence from us.
If you did not receive an email from us, there is a 99.999% chance its due to one of the first two points above, and most likely the first point. If you wish to follow up, or check status, please use the Customer Service & Support CONTACT US form for best response.
NOTE: We do not respond to messages created from within your Oakridge Stores account, as it does not provide adequate information.